Credits:
3
This course equips students with the tools and frameworks needed to plan, manage, and optimize operations within health care organizations. Emphasizing data-informed decision-making, project management, and LEAN principles, students will explore strategies to improve patient flow, scheduling, resource utilization, and risk mitigation. Learners will apply practical tools such as work breakdown structures (WBS), Gantt charts, process mapping, workflow analysis, and health analytics to solve operational challenges. The course focuses on enhancing system performance, promoting continuous improvement, and increasing operational efficiency in dynamic health care environments.